Shipping

GardenLio — Shipping Policy & Customer Support

GardenLio is dedicated to delivering your garden tools quickly, securely, and with full transparency. Below you’ll find everything you need to know about our shipping process.

Delivery Coverage

We deliver throughout the United States, including all 50 states.
Certain remote locations may experience slightly extended delivery times.

Our Shipping Method

  • Orders are first dispatched through international logistics channels

  • Domestic delivery is completed by reliable U.S. carriers such as USPS, FedEx, or UPS

Estimated Delivery Timeline

  • Preparation time: 2–4 business days

  • Shipping time: 3–7 business days

  • Total estimated delivery: 5–11 business days

Shipping Fees

  • Orders $60 and above qualify for free shipping

  • Orders below $60 incur a $4.99 shipping fee

Order Tracking

As soon as your order leaves our warehouse, you’ll receive an email with your tracking information so you can follow your delivery step by step.

Delivery Issues

If a package cannot be delivered and is returned due to address errors or failed delivery attempts:

  • We’ll notify you promptly

  • Reshipping costs will be charged to the customer

Dispatch Schedule

  • Operating days: Monday to Friday

  • Working hours: 09:30–17:30 (GMT+1)

  • No order dispatch on weekends or public holidays

Contact GardenLio

service@GardenLio.com
+86 19999519467

Shipping Address:
1155 S HAVANA ST UNIT 2
AURORA, CO 80012