FAQ

The Everyday Gardener’s Guide – Tools & Tips

English Version

Welcome to GardenLio, where gardening meets simplicity and practicality. Unlike a formal manual, this guide shares real-life tips, scenarios, and practical advice to help you get the most out of your garden tools.

Start with Your Tools

When unboxing a new tool, take a moment to familiarize yourself:

  • Check that all pieces are present. Missing something? Snap a photo and email service@GardenLio.com.

  • Test basic operation before digging into heavy tasks. A smooth initial experience saves frustration later.

  • Keep your workspace clean and organized—small steps prevent scratches or lost parts.

Cleaning & Care in Daily Life

Daily maintenance doesn’t have to be complicated:

  • After gardening, brush off dirt, sap, and moisture.

  • Stubborn residues? Alcohol or vinegar works well.

  • For electric tools, remove the battery if you won’t use it for a while. Recharge every few months.

  • A lightly oiled blade lasts longer and cuts more efficiently.

Solving Common Problems

Hard Soil:

  • Slightly moisten the ground and loosen with a fork.

  • Use reinforced shovels for tough patches.

Stiff Tools:

  • Dirt and sap buildup can make movement harder. Clean thoroughly and lubricate.

Wrong Tool Arrived:

  • Mistakes happen! Email photos to service@GardenLio.com and we’ll send a replacement free of charge within 7 days.

Designed for Busy Gardeners

GardenLio tools are made for balconies, small backyard plots, or indoor herb gardens. Lightweight and safe, they help you garden efficiently without strain. Beginners and casual users alike will feel confident using them immediately.

Storage & Long-Term Care

  • Hang tools or store in a ventilated, dry spot.

  • Keep electric tool batteries separate during long-term storage.

  • Regularly check for rust and lightly coat metal surfaces to protect against humidity.

Need More Guidance?

For all questions, our support team is happy to help:

Email: service@GardenLio.com
Phone: +86 19999519467

Address:
1155 S HAVANA ST UNIT 2
AURORA, CO 80012